Teams shipping frequently who need release confidence, and product owners who need dependable maintenance and support after go-live.
Test strategy, coverage gaps and a risk-based automation plan.
Unit, integration and end-to-end suites wired into CI with quality gates.
Performance, accessibility and security testing baked into the pipeline.
SLAs, on-call, monitoring and a maintenance cadence for the long run.
Yes. We start with a codebase audit and a stabilisation sprint, then move into a defined support and maintenance model with monitoring, SLAs and a clear escalation path.
Tiered by severity, with response and resolution targets agreed in the contract, 24/7 on-call available for critical systems, and a monthly maintenance cadence for dependency updates and OS upgrades.