AI literacy is the obligation under Article 4 of the EU AI Act for providers and deployers to ensure a sufficient level of skill, knowledge and understanding of AI among staff and others operating or affected by their AI systems.
In practiceThe duty applies regardless of risk classification and entered into application on 2 February 2025. It is proportionate: the depth of training expected reflects the technical knowledge, experience and education of the people involved and the context of use. Common confusions include treating AI literacy as a one-off induction module, or as something owed only to data science teams. The obligation extends to business users, oversight functions and, in many cases, to affected third parties.
A bank rolling out a generative assistant for relationship managers documents a tiered AI literacy programme: foundational training for all users, deeper sessions for the model risk and compliance teams and tailored briefings for the board.
This definition is maintained by Moweb partners and used in live client engagements. For how AI literacy applies to your estate, or to challenge a working definition, speak to a partner.